Privacy Policy

1. Introduction

YB Inspection ("we," "our," or "us") operates the website ybinspection.com and provides visual inspection products, consulting services, and Aydın, our AI-powered visual inspection guide. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms, please do not access the site.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Register to use our Aydın AI Guide (name, email, company, job title, phone number)
• Submit an inquiry or contact form
• Download technical resources
• Request a consultation or quote

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on pages
• Referring website or source
• Device type and operating system

2.3 Aydın AI Guide Data

When you use our Aydın AI Visual Inspection Guide, we store:

• Questions you submit and the responses generated
• Session identifiers to maintain conversation context
• Contact information you provide during registration

This data is used to improve our guidance system and provide you with better responses. Questions and responses are not shared publicly or with third parties.

3. How We Use Your Information

We use collected information to:

• Provide and maintain our services, including the Aydın AI Guide
• Respond to your inquiries and provide customer support
• Send relevant product information and industry updates (only with your consent)
• Improve our website, products, and services
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

We will never sell your personal information to third parties.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist in operating our website and services (hosting, analytics) under strict confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
• Protection of Rights: To protect the rights, property, or safety of YB Inspection, our users, or the public.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data in transit
• Encrypted database storage for sensitive information
• Access controls limiting who can view personal data
• Regular security assessments and updates

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Contact information submitted through our Aydın AI Guide or inquiry forms is retained for up to 3 years unless you request deletion sooner.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing of your data for certain purposes.
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at the information provided below. We will respond within 30 days of receiving your request.

8. Cookies and Tracking

Our website uses essential cookies to maintain session state and provide core functionality. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of the website.

9. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to such transfer. We ensure appropriate safeguards are in place for any international data transfers.

10. GDPR Compliance (EEA Users)

For users in the European Economic Area (EEA), we process personal data under the following legal bases: consent (for marketing communications and Aydın AI Guide registration), legitimate interest (for website analytics and service improvement), and contractual necessity (for fulfilling service requests). You have the right to lodge a complaint with your local data protection authority.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us using the information below.

12. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of the website after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information is handled, please contact us: